Privacy Policy

How We Collect, Use, and Protect Your Information

Introduction

This Privacy Policy describes how the Company collects, uses, stores, and protects personal information obtained from users of the website. The Company is committed to respecting your privacy and ensuring that your personal data is handled in a safe and responsible manner.

By accessing and using the website, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of the website immediately. The Company may update this policy from time to time, and continued use of the website constitutes acceptance of any changes.

Information We Collect

The Company collects various types of information to provide and improve its services. This includes information that you voluntarily provide, data collected automatically through your use of the website, and information obtained from third-party sources where permitted by law.

Information You Provide Directly

  • Contact details such as name, email address, and phone number when you fill out forms on the website.
  • Account registration information including username and password if you create an account.
  • Communications you send to the Company, including messages, feedback, and inquiries.
  • Preferences and settings you select on the website, such as language and notification choices.
  • Any other information you choose to submit through the website or related channels.

Information Collected Automatically

  • Device information such as IP address, browser type, operating system, and device identifiers.
  • Usage data including pages visited, time spent on pages, links clicked, and navigation patterns.
  • Location data derived from your IP address or device settings, where applicable.
  • Cookie data and similar tracking technologies as described in the Cookie Policy.
  • Log files and analytics data generated by your interaction with the website.

How We Use Your Information

The Company uses the information it collects for legitimate business purposes, including providing and maintaining the website, communicating with users, improving services, and complying with legal obligations.

  • To respond to your inquiries and provide customer support.
  • To process and manage your account and preferences.
  • To analyze website usage and improve functionality and user experience.
  • To send administrative information and updates about the website.
  • To comply with applicable laws, regulations, and legal processes.
  • To protect the security and integrity of the website and its users.
  • To personalize content and recommendations based on your interactions.

Our Commitment: The Company is dedicated to maintaining the confidentiality, integrity, and security of your personal information. We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction.

Information Sharing and Disclosure

The Company does not sell your personal information to third parties. We may share your information with trusted service providers who assist us in operating the website and delivering services, subject to strict confidentiality obligations.

Service Providers

We engage third-party companies and individuals to perform functions on our behalf, such as hosting, data analysis, customer service, and marketing assistance. These parties have access to personal information only to the extent necessary to perform their duties and are contractually bound to protect it.

Legal Requirements

The Company may disclose your personal information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

Aggregated Data

We may share aggregated or anonymized information that does not identify any individual user. This data is used for analytical, research, and marketing purposes and does not constitute personal information under applicable privacy laws.

Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information. These may include the right to access, correct, delete, or restrict the processing of your data.

  • You have the right to request access to the personal information we hold about you.
  • You have the right to request correction of inaccurate or incomplete personal information.
  • You have the right to request deletion of your personal information, subject to certain legal exceptions.
  • You have the right to request a copy of your personal information in a structured, machine-readable format.
  • You have the right to object to the processing of your personal information for certain purposes.
  • You have the right to request restriction of processing in specific circumstances.

To exercise any of these rights, please contact the Company using the information provided on the Contact page. We will respond to your request within the timeframe required by applicable law.

Data Security

The Company implements a range of security measures to protect your personal information from unauthorized access, use, or disclosure. These measures include encryption, access controls, firewalls, and regular security assessments.

Technical Safeguards

  • Encryption of data in transit using secure protocols.
  • Secure server infrastructure with regular vulnerability scanning.
  • Multi-factor authentication for administrative access.
  • Regular software updates and security patch management.

Organizational Measures

  • Access to personal information is limited to authorized personnel on a need-to-know basis.
  • Employees receive regular training on data protection and privacy practices.
  • Formal policies and procedures govern the handling of personal data.
  • Incident response plans are in place to address potential data breaches.

Data Retention

The Company retains personal information only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements.

  • Account information is retained for the duration of your active account and for a reasonable period thereafter.
  • Interaction and usage data may be retained for analytical purposes for a limited period.
  • Correspondence and support records are retained as needed for quality assurance and legal compliance.
  • Transaction and billing information is retained in accordance with applicable tax and accounting requirements.
  • Marketing preferences and related data are retained until you opt out or request deletion.

When personal information is no longer needed, it is securely deleted or anonymized in accordance with our data retention schedule.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your jurisdiction.

  • Transfers are made only to countries with adequate data protection standards or with appropriate safeguards in place.
  • Standard contractual clauses are used to ensure an adequate level of protection.
  • The Company assesses the risks associated with each transfer and implements additional measures where necessary.
  • Users may request more information about the specific safeguards applied to international transfers.

Cookies and Tracking Technologies

The website uses cookies and similar technologies to enhance user experience, analyze traffic, and support marketing activities. For detailed information about the types of cookies used and how to manage your preferences, please refer to the Cookie Policy.

Types of Cookies

  • Essential cookies are necessary for the website to function and cannot be disabled.
  • Performance cookies help us understand how visitors interact with the website.
  • Personalization cookies allow the website to remember your preferences and settings.
  • Functionality cookies enable enhanced features and personalized content.

You can manage your cookie preferences through the cookie consent banner or your browser settings.

Changes to This Policy

The Company may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or technology. Significant changes will be communicated through the website or by email where appropriate.

  • Updates will be posted on this page with a revised effective date.
  • Continued use of the website after changes constitutes acceptance of the updated policy.
  • Users are encouraged to review this policy periodically for the latest information.
  • Material changes may be communicated directly to registered users via email.

The Company recommends checking this page regularly to stay informed about how your information is protected.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact the Company using the information provided on the Contact page.

Yereluolax

1212 9th Avenue SE, Suite 200, Calgary, AB T2G 0T1, Canada

Phone: +1 (514) 565-7434

Email: content@yereluolax.com

Last updated October 13, 2026.

Effective date: October 13, 2026.

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